Powerful Good Communication at Workplace

Powerful good communication at workplace for management level during COVID-19

The power of good communication at workplace for management level is critical for guiding teams and lifting morale especially the time of uncertainty and crisis like right now. For many managers that keeping employees informed and making them feel supported while working at a distance during the COVID-19. Indeed, pandemic has been challenging. Managing to deliver the clear message by virtual communication or the business transition into the next new normal and uncertainty persists or your whole team will continue working remotely or managing a mix of off-site and on-site employees and contractors. Therefore, the power of good effective communication is keys to get the reliable information and reassurance to integrate more engagements among team. Here is tips to improve the communication abilities in the near term and mastering management communication over time:

1. Establish communication skill

During the time of crisis or transition, no amount of communication is too much. Build a platform that outlines the core message and action and make them visible. Communicate frequently with remote employees as you did in person. Be engaged in developing and planning their communications.

      2. Promote virtual communication

Effective virtual communication, particularly video conferencing, is vividly essential if the team is working remotely. Setting up daily interactive meetings can strengthen direction and purpose. Moreover, it keeps every single team member up to date and improve engagement. Organise virtual team events or create a digital coffee kitchen could start off meetings with information sharing about non-work-related activities among team members.

3. Embrace transparency and straight talk

While it can be tempting to sugarcoat difficult news, that approach can easily backfire. Be as transparent as possible when sharing the latest information about the state of the business. Stick to the facts and avoid speculating, even when asked to. This does not mean that stonewalling ,However, you can still keep a positive tone to your responses with something like, “I know everyone has this question, but we just don’t know yet. In the meantime, we’re encouraged at the progress the company is making to stabilise because of your efforts.”

4. Listen actively and with empathy

The ability to listen actively to employees is the mark of a good manager. If you are the one who is doing all the talking, all the time, then you can’t tune in. And it is more vital than ever that your team members know they are heard and that you take their concerns and questions seriously. Don’t assume you know exactly what your workers are feeling. Check in on them individually, asking questions and then listening with an empathetic ear and give the other person with full attention.

5. Make yourself available

Also let your employees know they can come to you. Institute a virtual open-door policy and make yourself available to hear their concerns and ideas. By communicating with your team in a two-way fashion, instead of always delivering messages from the “top down,” you’ll create a sense of trust and inspire their ongoing support for the company’s efforts to manage change now and moving forward.

6. Paint the big picture

Another way to boost your communication skills as a manager is to help your staff understand the connection between their duties and the broader strategic goals of the organization, which may be evolving rapidly right now. Engagement and productivity rise when people know that their work matters. It’s always important to remind them how much their contributions and commitment are valued and how they contribute to the bottom line. So, be quick to offer appreciation and share any wins the team achieves.

7. Keep their future in focus

While there’s likely no shortage of pressing projects or concerns for you and your employees to focus on right now, you should also get workers thinking about opportunities that lie ahead for the company as well as for them as individuals. To rally everyone around the same vision, make it clear how the company’s mission and values continue to guide the organization. Above all else, remind them that you’re all in this together.

Effective management communication is a requirement for business leaders guiding their teams through any major changes. It is also a skill set that many executives need to polish. So, don’t be discouraged if your traditional and virtual communication abilities need some refinement. Now is an ideal moment to improve how you are communicating with your team. They need to have confidence in your words and know that you are listening to what they have to say, too.

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