Key Account Manager

Our client is one of the largest service providers in smartphones buyback & trade-in market across APAC region.

Responsibilities:

• Accountable for the performance of our 3 business units which is now collaborating with strategic partners in Malaysia.
  • Device Trade-In
  • Device Financing
  • Device Protection
• Act as coordinator between strategic partners and our business units.
• Identify performance gap and escalate to respective business units.
• Executes strategic campaigns with partners in order to achieve business objectives together.
• Meet and exceed key performance indicators (KPIs) such as revenue vs plan, contact rate, quote closure rate and gross profit percentage.
• Coaches partner’s retail sales staff on the technical aspects of our products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
• To put sales / resourcing mentality for retail sales staff in retail store.
• Ensures that team members are fully equipped with the product, system and selling-skills training that they require to be successful.
• Leverages company’s solutions to improve and strengthen competitiveness.
• Cooperates closely with other business units to capture new established rules and guidelines.
• Forecasting annual, quarterly and monthly sales goals.
• Other tasks assigned from time-to-time

• Diploma/ Bachelor’s Degree/Post Graduate Diploma/Professional Degree in any field.
• Proven at least 5-7 years working experience as a Key Account Manager.
• Possesses expertise in selling strategies and methodologies, strategic planning and execution, and employee motivation techniques.
• Experience in managing incentive programs for partners is a big plus.
• Experience in channel management is an added advantages.
• Good prospecting and sales planning skills.
• Experience in mobile communications or used mobile smart device industry is an added advantage.
• Excellent communication skills and negotiations skills.
• Good time management and planning skills.